n77 app Privacy Policy

1. Introduction

n77 app ("we," "us," or "our") operates the online gaming platform accessible at n77-app.com (the "Platform"). As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, and the rest of the Philippines, we are committed to protecting the personal data of every registered player and visitor.

This Privacy Policy applies to all personal data collected through the n77 app Platform, including data collected during account registration, gameplay, payment transactions, customer support interactions, and your use of our mobile and web interfaces. It applies to all users of the Platform regardless of their location.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the n77 app Platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

n77 app collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

n77 app does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required by law (for example, in the context of responsible gaming assessments).

We do not store your full GCash PIN, PayMaya password, or online banking credentials. Payment authentication is handled directly by your chosen payment provider.

3. How We Use Your Personal Data

n77 app uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your n77 app account, including identity verification and age verification (21+ requirement).
• Service Delivery: To provide access to games, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and deliver customer support.
• Legal Compliance: To comply with Philippine anti-money laundering regulations, PAGCOR licensing requirements, and other applicable laws. This includes transaction monitoring and reporting obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and limit-setting tools.
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the n77 app Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have consented to receive such communications.

4. Legal Basis for Processing

n77 app processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including account management, payment processing, and game delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations and gaming licensing requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

n77 app does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, and Metrobank, to process your deposits and withdrawals. These providers have their own privacy policies governing their use of your data.
• Game Providers: Licensed game providers such as Jili, Evolution, Pragmatic Play, and PG Soft may receive limited technical data (such as session tokens) necessary to deliver their games on the n77 app Platform.
• Identity Verification Services: Third-party KYC providers used to verify your identity and age in compliance with Philippine regulations.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or court order.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection providers who process data on our behalf under strict data processing agreements.

All third parties with whom n77 app shares personal data are required to maintain appropriate security standards and to use your data only for the specified purpose.

6. Cookies & Tracking Technologies

n77 app uses cookies and similar technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional and secure gaming experience.

The types of cookies we use include:

• Essential Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Performance Cookies: Used to analyze how players use the Platform so we can improve performance and fix issues. Data collected is aggregated and anonymized.
• Preference Cookies: Used to remember your settings and preferences, such as your preferred language and display settings.

n77 app does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect Platform functionality.

7. Data Retention

n77 app retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account Data: Retained for the duration of your account and for a minimum of 5 years after account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of 5 years after the end of the business relationship.
• Support Communications: Retained for 2 years from the date of the interaction, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for 1 year after withdrawal of consent.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, n77 app will securely delete or anonymize the data.

8. Data Security

n77 app implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and n77 app servers is encrypted using industry-standard SSL/TLS protocols.
• Two-Factor Authentication (2FA): Available for all player accounts to add an additional layer of login security beyond your password.
• Access Controls: Personal data is accessible only to n77 app personnel who require it to perform their job functions. All staff with access to personal data are bound by confidentiality obligations.
• Intrusion Detection: n77 app employs real-time intrusion detection and monitoring systems to identify and respond to security threats promptly.
• Regular Security Audits: The Platform undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, n77 app will notify you and the relevant Philippine authorities in accordance with applicable law.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the following rights with respect to your personal data held by n77 app:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data n77 app holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly from your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact n77 app support via live chat on the Platform. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10. Children's Privacy

The n77 app Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. n77 app does not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the account, forfeit any associated balances in accordance with our Terms & Conditions, and delete the personal data from our systems.

If you believe that a minor has registered an account on the n77 app Platform, please contact our support team immediately via live chat so we can take prompt action.

11. Third-Party Links

The n77 app Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game providers. When you interact with these third-party services, you are subject to their respective privacy policies, which are independent of this Privacy Policy.

n77 app is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with the n77 app Platform.

12. Updates to This Privacy Policy

n77 app reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where practicable.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the n77 app Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how n77 app protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by n77 app, please contact our Data Protection Officer (DPO) or support team. Our support agents are available 24/7 via live chat on the Platform.

You may also reach us by email. Our contact email address is provided below as plain text for your reference:

For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.